We are growing. And we are looking for talented people.At Decskill, we believe that technological excellence is driven by human talent.We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.As part of the Astek Group, we combine a strong local culture with a integral presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.Who we want to meetWe are looking for anIT Support Technicianto provide on-site technical support to users in Madrid. The ideal candidate is a hands-on, service-oriented professional with experience troubleshooting hardware, software, network and peripheral incidents, as well as managing workplace equipment and IT assets.ResponsibilitiesProvideon-site IT support, diagnosing and resolving hardware, software, local network and peripheral incidents.Prepare, configure, deploy and replaceWindows 11 workstations, docking stations and mobile devices .Manageonboarding,



offboarding and internal user moves, including stock and IT asset management.Follow up ontickets, documentation and escalations, contributing to the continuous improvement of procedures and the knowledge base.RequirementsPrevious experience inIT Support / Helpdesk / Workplace Support, troubleshooting hardware, software and network issues.Experience withWindows 11, workstation deployment, peripherals and mobile devices .Good communication skills and acustomer-oriented, proactive and problem-solving mindset .Ability to workon-site in Madridand collaborate effectively with users and IT teams.What you can expect from usLong-term projects with national and international context.Opportunities to grow technically and professionally.A people-first culture, focused on transparency and trust.Teams that value ownership, collaboration and stability.At Decskill, we are committed to equal opportunities and non-discrimination. We promote a culture of diversity and inclusion, where recruitment and career progression are based solely on talent, regardless of age, gender, ethnicity, race, nationality, or any other form of discrimination incompatible with human dignity. (Incluir esta nota en todos los anuncios)#J-18808-Ljbffr

📌 It Support Technician | Madrid
🏢 Decskill España
📍 Madrid