People Hive is supporting a leading customer-experience (CX) outsourcing company in Spain in the search for a German-speaking Technical Product Expert for an international mobility provider in the e-bike industry.Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.The role focuses on technical support, investigating and troubleshooting issues rather than following basic scripts, and explaining technical matters to customers and lower-level support teams.Critical RequirementsNative or near-native GermanPrevious L2 technical support experienceExperience troubleshooting technical products, hardware or softwareExperience working with tickets and escalationsGood written and verbal communicationAbility to investigate issues beyond basic customer-service scriptsNice to HaveExperience with e-bikes, cycling, automotive, electronics, IoT or connected devicesAnnual bonus of up to €2,400 xqbhyrx Location: SpainLanguages required: German (native or near-native) and EnglishWorking arrangement: RemoteEmployment: Full-time, Monday-Friday 09:00-18:00Salary: €22,500 per year (gross)Job Reference: PH-DSR-058#J-18808-Ljbffr

📌 Technical Product Expert – E-Bike (German) (Barcelona)
🏢 People Hive HR Consultancies
📍 Barcelona