ResponsibilitiesDive into a comprehensive training program to get ready for top-notch customer serviceSupport customers with setup and configuration of payment terminals or online solutionsAddress and resolve any reported issuesConnect with B2B customers via phone and email, providing service-oriented solutionsHandle admin tasks and follow up on questions and requestsCultivate a positive working environment and foster motivation among team membersRequirementsNative-level proficiency in Danish (both spoken and written)A good command of the English languageA high school diploma or equivalent qualificationPrevious customer service experience is a bonus but not a deal-breakerExcellent communication skills for confidently interacting with customersMaster problem solver, ready to tackle customer inquiriesJuggling tasks and paying attention to detail in a fast-paced environmentComfortable using computer systems and various software applicationsAbility to work adaptable shifts, including evenings, weekends, and holidaysSoft Skillscustomer serviceexcellent communicationproblem solvingattention to detailtask jugglingteam motivationCertifications & Qualificationshigh school diplomaequivalent qualification#J-18808-Ljbffr

📌 Customer Service Advisor (Madrid)
🏢 NewCo Communications
📍 Madrid