D-ploy is a leadingITand Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is anITand Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within theITcommunity, we optimize our customer‘sITproductivity and contribute to the organization’s success and value.We are interested in talking to engaging, adaptable, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value whereITcounts, join us!ResponsibilitiesOnsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipmentLocal hands-and-feet support for global IT teamsTroubleshooting automation and production systems (PLC, SCADA, OT networks)Support for software upgrades, patching, and backups in lab/OT environmentsIncident, problem,



and change management (ITIL-based)Compliance with CSV, GxP, and data integrity proceduresParticipation in disaster recovery and business continuity planningRequirementsBachelor's in IT, Engineering, or related field5+ years of IT/OT support experience in regulated environmentsExperience with industrial IT systems, SCADA/PLC, and lab softwareNetworking knowledge (VLAN, Firewall, Routing)ITIL process knowledge; ServiceNow/Remedy ticketingDatabase Troubleshooting Experience MSSQLAvailable for onsite support and 24/7 on-call rotation 1 week in a monthFluency in English and Spanish (both written and spoken) is essential.Candidate must declare Criminal Record no older than 3 months.BenefitsBroad range of activities, tasks, and projectsFlexible working conditionsVouchers (B-day voucher, wedding, and new born surprise)Fishing for Friends program – our referral programFurther development and professional advancementFriendly and international working environmentCompany-sponsored eventsIsITin your DNA?#J-18808-Ljbffr

📌 It/Ot Automation Engineer (Onsite, Zaragoza, English) (Madrid)
🏢 D-Ploy
📍 Madrid