Experteer Overview
As a Junior Account Manager at Perk, you will steward a portfolio of long-tail customers across Growth markets, focusing on retention, satisfaction, and revenue expansion. You will build relationships with key stakeholders, become a product expert, and leverage data to drive quarterly growth targets. This role sits at the intersection of customer success and growth, supporting customers’ adoption of Perk’s platform. You’ll work with cross-functional teams to deliver impactful, long-term solutions and ensure a seamless experience.

Compensaciones / Incentivos
• Own and manage a portfolio of long-tail customers across Growth markets (APAC, CEE, Middle East, Italy)
• Build relationships with key stakeholders responsible for company travel programs
• Understand customers' businesses to proactively improve their Perk experience
• Identify and secure upsell, cross-sell, and expansion opportunities
• Meet or exceed quarterly growth targets as a trusted advisor and product expert
• Use data and analytics to deliver business reviews, reports, and presentations
• Identify recurring challenges and develop long-term solutions




• Coordinate between customers and internal teams to ensure product adoption and a seamless experience
• Prioritize activities to maximize commercial impact

Responsabilidades
• Native or near-native Italian proficiency; fluent English
• Previous experience in Account Management, Customer Success, or related role
• Strong communication, presentation, and relationship-building skills
• Ability to engage stakeholders across all organizational levels
• Excellent prioritisation, organisation, and time management
• Commercial mindset with track record of driving growth while maintaining high customer satisfaction
• Analytical ability to translate data into actionable insights
• Self-motivated and able to manage a high-volume portfolio
• Experience in SaaS, technology, or travel-tech is highly preferred

Requisitos principales
• competitive compensation and equity
• vacation days plus public holidays
• private healthcare or gym allowance
• Life Insurance
• Work from Anywhere days
• sabbatical after 5 years

📌 Account Manager Long Tail - Italian Speaking (Barcelona)
🏢 Perk
📍 Barcelona