Phone Support Specialist With French (Spain) (Madrid)

Phone Support Specialist With French (Spain) (Madrid)

12 oct
|
Revolut
|
Madrid

12 oct

Revolut

Madrid

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.As we continue our lightning-fast growth, 2Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people.People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the roleOur Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers,



working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.We’re looking for a French-speaking Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day.To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.Up to shape what's next in finance? xqbhyrx Let's get in touch.What you’ll be doingProviding customers with a seamless experience to ensure confidence in using our featuresDelivering customer support through in-app live chat, phone, and emailRepresenting Revolut by ensuring professional and consistent communication with customersCollaborating with international teams to resolve customer issuesWhat you'll needFluency in French (native/C2 level)Fluency in English (C1 level)A bachelor’s degree or equivalentThe ability to explain complex issues in an easy and understandable wayExperience providing support across chat, phone, and emailExceptional writing, analytical, and IT skillsEmpathy and a genuine interest in supporting customersTo be self-motivated and an adaptable team playerAn independent, problem-solving attitudeNice to haveFluency in other languagesExperience in a bank or financial institution#J-18808-Ljbffr

📌 Phone Support Specialist With French (Spain) (Madrid)
🏢 Revolut
📍 Madrid

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