Location: Remote from Spain (an indefinite Spanish employment contract)
Our client is the fastest-growing general manufacturing company. An international corporation with over a hundred years of history, internationally recognized brands and Reduced-Risk Products.
The Senior ServiceNow AI Developer will be responsible for the end-to-end delivery of ServiceNow ITSM initiatives, including technical solution design, development, automation, AI-powered capabilities, testing, deployment, and operational support. The role requires a strong combination of ServiceNow development expertise and hands-on ServiceNow development experience within enterprise ITSM environments.
The successful candidate will act as a senior technical contributor, partnering with architects, product owners, business analysts, and stakeholders to deliver scalable, secure, maintainable, and innovative ServiceNow solutions aligned with ServiceNow best practices and enterprise architecture standards.
Requirements
ServiceNow Experience
Minimum 8+ years of hands-on ServiceNow development experience.
Experience working in Agile delivery environments.
Mandatory AI Requirements
Demonstrated experience implementing multiple ServiceNow Now Assist skills in production environments.
Demonstrated experience designing adoption and governance approaches for AI-enabled ITSM solutions.
Mandatory Automation Experience
Proven experience implementing automation solutions within ITSM environments, including:
Integration Hub and Flow Designer solutions
Intelligent routing and approval automation
Nice to Have Experience
Agentic AI implementation experience within ServiceNow.
Experience with AI Agents, Agentic AI frameworks, Autonomous Workforce.
Experience with CSDM.
Experience with EA, SPM, CMDB, ITOM, ITAM, or related platform modules.