The Hoxton Poblenou in Barcelona is seeking a Guest Services Manager to lead day-to-day hotel operations and drive guest experiences across front of house and back of house. You will manage reception teams, oversee rate integrity, and work closely with leadership to maintain a high standard of service throughout guests’ stays.
Idóneo candidates will have hotel or leisure sector experience as a Duty Manager or similar role, fluent Spanish and English, with Catalan valued.
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📌 Guest experience lead (front office) (Cataluña)
🏢 The Hoxton
📍 Cataluña
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