At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.The PositionAs aSales Effectiveness Analyst (CRM Support), you will serve as a core technical analytics and field enablement resource within the Commercial Excellence subchapter. Reporting hierarchically to the Commercial Excellence Lead and receiving functional direction from the Sales Effectiveness Specialist, your mission will be to build interactive BI dashboards, perform data quality audits, generate standard performance reports, and deliver hands-on CRM sales support to enable field excellence.Your Main ResponsibilitiesBI Dashboard Engineering & Maintenance: Design, build, publish, and maintain interactive commercial analytics dashboards (Power BI / Salesforce) tracking sales performance, pipeline metrics, and conversion ratesData Quality Auditing & Error Controls: Execute routine data audits and validation checks across commercial data sets to detect anomalies and enforce data entry rules (Calidad e Integridad de la Informaci f3n)Operational CRM Sales Support & Field Enablement: Provide direct operational and workflow support to field sales representatives, assisting with opportunity tracking, account updates, and CRM query resolutionStandard Commercial Reporting: Generate, format, and distribute standard weekly and monthly sales reports for Sales Leadership, Marketing, and Customer ServiceProcess Mapping & Documentation Support: Assist the Senior Specialist in mapping commercial workflows between Sales, Marketing, Technical Service, and Finance,



while documenting standard operating proceduresPipeline & Activity Analytics: Analyze lead-to-opportunity conversion rates, activity volume, and customer engagement metrics to highlight key trends and insightsWho You AreEducation: University degree in Business Administration, Economics, Engineering, Statistics, Data Analytics, or a related fieldExperience: 1 to 3 years of hands-on experience in data analytics, commercial reporting, business intelligence, or sales operationsTechnical Expertise: Proficient with BI visualization tools (Power BI, Tableau), advanced Excel / data modeling, and familiar with CRM platforms (Salesforce)Core Competencies: Strong numerical acumen, rigorous attention to detail, customer-service orientation, and a collaborative mindsetLanguages: Fluent in both Spanish and EnglishWhat Is Here For YouImpactful Work: Contribute directly to commercial decision-making and field success within a global leader in healthcare and diagnosticsProfessional Growth: Opportunities for continuous learning, cross-functional collaboration (across Sales, Marketing, Technical Service, and Finance), and career advancement within Commercial ExcellenceCollaborative Environment: Work alongside a supportive team dedicated to innovation, high standards, and empowering healthcare solutionsWho we areA healthier future drives us to innovate. Together, more than 100 a0000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a general impact.Let’s build a healthier future, together.Roche is an Equal Opportunity Employer.#J-18808-Ljbffr

📌 Sales Force Effectiveness Professional (Madrid)
🏢 Roche
📍 Madrid