ResponsibilitiesOwn, drive, and maintain the demand management process for the study portfolioCoordinate demand review meetings and prepare supporting presentations and reportingProvide recommendations for inventory optimization and stock management activitiesMaintain monthly and weekly planning activities, including the creation and management of Jira tickets and production ordersSupport the end-to-end lifecycle management of applications and digital devicesCoordinate operational activities related to device provisioning, deployment, maintenance, and retirementSupport monthly cost reporting activities related to hardware, workforce, logistics, and shipment/return costsConsolidate data from multiple sources and support study-level cost allocation and chargeback processesOwn and maintain operational workflows within Jira and supporting toolsDevelop and maintain spreadsheets, formulas, and macros to improve operational efficiency and scalabilityCreate, maintain,



and improve operational documentation and knowledge base contentSupport procurement and purchasing activities related to digital device operations and associated servicesOwn the end-to-end device return processRequirementsUniversity degree in a technical field7–10 years of experience in IT Operations, Application Management, or a related operational roleProven ability to work independently and coordinate execution across multiple stakeholdersAdvanced expertise in data analysis, reporting, and spreadsheet-based solutionsStrong planning, organizational, prioritization, and multitasking skillsExcellent attention to detail and commitment to qualityProcess-oriented mindset with the ability to adapt to changing priorities and environmentsExperience supporting mobile application deployment and operational lifecyclesDemonstrated experience working with senior stakeholders in cross-functional and general organizationsExperience providing second- or third-level technical supportFamiliarity with Mobile Device Management (MDM) platformsUnderstanding of data security, privacy, and compliance requirements within regulated environmentsStrong interest in digital health technologies, mobile applications, and wearable devicesFluent English communication skills, both written and verbal#J-18808-Ljbffr

📌 Dbm Operations And Process Specialist (Madrid)
🏢 BASE life science
📍 Madrid