Travel Consultant, ERM (Remote)

¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.
For candidates located near our office sites in Warsaw, Krakow, Lublin, or Rzeszów in Poland, the role will follow a hybrid working model.

Shape What's Next With BCD
Full time, Netherlands, Poland, Spain, United Kingdom

What You'll Do

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- Search and confirm travel reservations for the customer
- Have hands on involvement in crew movements, rotation, and disruption handling
- Provide the customer with the required industry information, such as low fares, exchange costs, penalties, and visa information
- Respond to the customer promptly and provide the customer with your undivided attention
- Willingly offer assistance to team members within and across teams
- Meet individual and team goals

What You'll Bring

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- Proven experience in ERM, marine, offshore, or crew travel environments
- Hands‑on expertise managing crew movements, rotations, and disruption handling




- Strong attention to detail with the ability to perform accurately under pressure
- Comfortable working in a fast‑paced, 24/7 service environment
- Demonstrated ability to collaborate effectively within a integral, multi‑regional operations setup
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Demonstrated understanding of customer servicing excellence
- Solid working knowledge of the travel industry, policies, procedures, and processes

Why you’ll love working here
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity a

📌 Marine Travel Consultant ERM, EUROPE (España)
🏢 Bcd Travel
📍 España