Job Title: Supervisor (English‑speaking) - Hybrid- High Tech Industry HS03 Experience the power of a game-changing career Are you looking for what’s next? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Supervisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role * Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly,



ensuring high customer satisfaction * Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date * Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities * Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members * Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories * Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market * Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed * Work with client contact on reporting and forecasting * Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (C

📌 Supervisor (English- speaking) - Hybrid- High Tech Industry (Cataluña)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Cataluña