Our client is looking for a passionate and proactive

Customer Success Advocate

to join their fully remote team, serving clients across various regions. This role is instrumental in building and maintaining strong customer relationships, ensuring they derive maximum value from our products and services. You will be a trusted advisor, guiding customers through their journey and proactively addressing any challenges they may face. This is an exceptional opportunity for a results-oriented individual who thrives in a

remote

work environment and is dedicated to fostering customer loyalty and growth, contributing to the company's success from

Huelva .

Key Responsibilities

Develop and nurture strong, long-term relationships with a portfolio of assigned customers.

Proactively engage with customers to understand their goals and ensure successful adoption of our solutions.

Provide timely and effective support, addressing inquiries and resolving issues efficiently.

Conduct regular check-ins and business reviews to assess customer satisfaction and identify upsell/cross-sell opportunities.

Act as the voice of the customer internally, providing valuable feedback to product and sales teams.





Develop and share best practices and resources to help customers achieve their objectives.

Requirements

Proven experience in

Customer Success , Account Management, or a related client-facing role.

Excellent communication, interpersonal, and presentation skills.

Strong problem-solving abilities and a customer-centric mindset.

Proficiency with

CRM

software and customer success platforms.

Ability to manage multiple accounts and prioritize effectively in a

remote

setting.

Self-motivated with a strong work ethic and the ability to work independently.

Benefits

Competitive salary and performance-based incentives.

Comprehensive health, dental, and vision insurance.

Generous paid time off and holidays.

Opportunities for professional development and career advancement.

A supportive and collaborative remote team culture.

Remote

Madrid, Madrid, Spain

Vitoria, Álava, Spain

Bilbao, Bilbao, Spain

Valladolid, Valladolid, Spain

Pamplona, Navarra, Spain

Gijon, Asturias, Spain

León, León, Spain

Santander, Cantabria, Spain

San Sebastián, Guipúzcoa, Spain

Oviedo, Asturias, Spain

Salamanca, Salamanca, Spain

Full time R67929

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📌 Digital Customer Success & Growth Specialist (Valencia)
🏢 Technogym
📍 Valencia