Learnlight is seeking a remote Learner Support Specialist in Spain to assist learners with professionalism and empathy. You will be the primary point of contact, handling inquiries via email, calls, and Dynamics CRM tickets, guiding learners through platforms, resources, and program requirements. You will collaborate with the Client Success Management and Trainer Management teams to ensure high-quality learner experiences, meet SLAs, and document feedback for continuous improvement.
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📌 Bilingual Remote Learner Support Specialist (Madrid)
🏢 Learnlight
📍 Madrid
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