Remoto: Teletrabajo

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Spanish Speaking Customer Loyalty Advisor. This role is perfect for individuals who thrive in customer-centric environments and are committed to fostering loyalty through exceptional service.Responsibilities Deliver high-quality support to Spanish-speaking customers, aiming to strengthen customer relationships and loyalty. Handle customer inquiries regarding accounts, products, and reward programs with efficiency and empathy. Engage proactively with customers to provide updates, resolve concerns, and gather their valuable feedback. Promote loyalty programs and educate customers on the benefits of continued engagement with the brand. Collaborate closely with other teams to ensure outstanding service delivery and quick resolution of customer issues. Assess customer feedback and loyalty statistics to recommend enhancements in overall service quality. Maintain up-to-date records of customer interactions and insights within the CRM system.



Requirements Fluency in Spanish and English, both written and spoken. Experience in customer service or customer loyalty roles, particularly in the retail or service sector. Excellent communication and interpersonal skills, with a strong emphasis on customer satisfaction. Familiarity with CRM software and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills, with a proactive approach to customer engagement. Able to work collaboratively within a team and adapt to diverse customer needs. Willingness to accommodate versátil working hours, including evenings and weekends when needed. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

📌 Spanish Speaking Customer Loyalty Advisor -Remote in Greece (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España