- Permanent contract – Barcelona (remote 4d per week)

- End Client / Food Industry

- From 40 K€ gross annual salary

Kaino, a specialized recruitment firm, is hiring an

ERP / Application Support Specialist for an international food company, to strengthen its internal IT support capabilities and support the continuous improvement of its business applications.

Missions

- Provide day-to-day support to internal users across key business areas such as Purchasing, Finance and Inventory

- Investigate application issues, identify root causes and ensure timely resolution

- Understand ERP configuration and troubleshoot functional or technical issues

- Manage and follow up support tickets, ensuring clear communication with users

- Support ERP-related integrations, automations and system improvements

- Work closely with Business Operations and IT teams to understand user needs and resolve system issues

- Support configuration changes, system updates and new user onboarding

- Participate in ERP improvement initiatives and smaller IT projects

- Coordinate with internal teams and external partners when escalation is required

- Maintain clear and accurate documentation of incidents, resolutions and system changes

Requirements

PROFILE:





- Around 3 to 6 years of experience in Application Support, ERP Support or a similar role

- Hands-on experience with an ERP system such as SAP Business One or a comparable solution

- Good understanding of business processes related to Purchasing, Finance and Inventory

- Strong troubleshooting and root-cause analysis skills

- Experience working with ticketing systems

- Good knowledge of SQL

- Comfortable working directly with business users and translating functional issues into technical solutions

- Experience with ERP implementation, configuration or system upgrades is highly appreciated

- Exposure to integrations and automation is a plus

- Fluent English required

- Autonomous, service-oriented and comfortable working in an international environment

WHY JOIN THEM?

- Join a growing international company with a strong presence in Barcelona

- Take ownership of a business-critical ERP environment

- Work closely with both IT and business teams across different functions

- Combine operational support with continuous improvement and project work

- International environment with exposure to teams in Europe and the US

- Competitive salary package, performance bonus and profit-sharing scheme

📌 ERP / Application Support Specialist (Barcelona)
🏢 Kaino
📍 Barcelona