- Global Service Excellence Leader
- An exciting opportunity to lead a integral services organisation.
Global industrial company.
- Define and execute the global services strategy in alignment with the company's growth objectives.
- Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
- Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
- Ensure strong alignment between service operations, commercial teams and customer success objectives.
- Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
- Oversee service agreements, support models and customer-facing service delivery frameworks.
- Identify opportunities to improve efficiency, service quality and long-term customer value.
- Act as a strategic partner to senior leadership on matters relating to customer support and service operations.

Great opportunity

📌 Global Service Excellence Leader (España) (La Mancha)
🏢 Michael Page
📍 La Mancha