Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.

We are looking for a hands-on, high-ownership Product Manager to drive our core automation engine for KYC and document verification. One of your main focuses will be online assisted online verification. This is a heavy back-end, high-efficiency role — there's virtually no consumer UI/UX or A/B testing here.

If you are a former Software Developer, QA Engineer, or Technical Specialist who transitioned into Product Management, thrive in fast-moving environments, and know how to practically leverage modern AI/LLM tools to solve real-world problems — this role is for you. Own the end-to-end product roadmap for converting manual document processing tasks into high-accuracy automated pipelines (text extraction, data masking, fraud/forgery detection). Identify practical, high-value applications for computer vision, OCR, and LLMs/AI agents to structure unstructured document data across various formats and regions.

Rapidly analyze incoming requirements, evaluate technical feasibility, and translate them into actionable specifications for ML and backend engineers. Define, track, and optimize core performance metrics (automation rate, precision, recall, processing latency) using SQL and internal data tools. Personally test and validate product behavior, data extraction accuracy, and edge-case workflows.

Strong background, preferably as a former Software Developer, QA Engineer,



or L3 Technical Specialist who has transitioned into Product Management (3+ years in PM/TPM roles). Deep understanding of API architectures, microservices, automation frameworks, and backend data processing pipelines. Demonstrated experience replacing manual human tasks with automated software solutions (in FinTech, RegTech, Logistics, or any data-heavy domain).

Comfortable writing SQL queries to analyze system accuracy, uncover edge cases, and measure performance metrics. Ability to break down complex technical trade-offs into structured, client-friendly logic for internal CSMs and commercial teams. Direct experience with document processing, KYC/AML workflows, or fraud detection systems.

Practical experience applying LLMs/agents to solve unstructured data extraction challenges.

Software

Development background will be a huge advantage. Remote-first, trust-based culture. No mandatory office days, no attendance trackers. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.

Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Truly global.

Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Sometimes just Slack is not enough.

The hiring stages: We are a integral community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Salaries vary depending on work location and applicable local market conditions. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

📌 Manager - Product Manager (La Mancha)
🏢 Sumsub
📍 La Mancha