Dutch Speaking Customer Service And Technical Support Advisor With English (Gracia)

Dutch Speaking Customer Service And Technical Support Advisor With English (Gracia)

12 oct
|
TP
|
Gracia

12 oct

TP

Gracia

We are looking for a Dutch speaking Customer Service and Technical Support Advisor with English language skills.Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta ocasión de trabajo.Purpose of the roleWe would like to have experts to become ambassadors of our brands, providing 360º support to all our brands in presales and aftersales scenarios, including physical stores and e‑commerce, basic technical support for troubleshooting and backoffice tasks.RequirementsC2 Level of DutchAdvanced level of EnglishListening and understanding capacityEmpathy (Understanding others)Customer focusProblem solving and Technical learningIntegrity and trustConflict managementDesirable experienceDigital (User level)/ e‑commerce user.Cross‑Selling Up‑Selling.Social Media UserA plus if they have previous experiences in services in store attending consumer´s on these product categoriesDesirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration:



Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediumsEmotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identificationBenefits38.5h/week, rotating shifts from Mo

📌 Dutch Speaking Customer Service And Technical Support Advisor With English (Gracia)
🏢 TP
📍 Gracia

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