Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.

We provide consultative, administrative, technical and educational support, and recommend ways to optimise each client's experience.

The Senior Implementation

Specialist is a change management and consultative expert who owns the onboarding and successful adoption of our Enterprise clients. You ensure new clients are fully prepared to book business travel on Perk: configuring accounts to their requirements, supporting integrations and troubleshooting, and getting users ready through tailored training. You are the in-depth expert on the Perk Travel platform and its configuration options, and you understand integrations and open APIs well enough to guide clients and their IT teams through marketplace partner and custom‐built setups.

Hold consultative conversations to gather client requirements, and answer them with experience and data‐driven best‐practice recommendations. Own the timeline, rollout plan and account while it is in implementation, preparing and executing onboarding plans with strong project management and directing work across the internal team. Configure client accounts to their specifications and provide technical support and troubleshooting, including setting up integrations with marketplace partners or custom‐built API solutions.

Plan and deliver tailored training sessions for newly onboarded customers,



including executive‐level stakeholders and company‐wide training. Lead cross‐functional projects, keeping all internal stakeholders aligned on the goal of full customer ramp‐up. Validate configuration and account satisfaction by monitoring client booking behaviour after launch, and proactively offering support or recommendations.

Success managing and delivering complex, international projects in a fast‐paced environment, including defining scope and handling changing requirements while keeping the project on course. Organised, structured and analytical, with strong problem‐solving skills, creativity in solutions and keen attention to detail. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

At Perk, we take an IRL‐first approach to work, where our team works together in‐person 3 days a week. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply.

Perk is a general company with a diverse customer base, and we want to make sure the people behind our product reflect that. Com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal.

Forward it to security [at] perk .Com, and we will confirm whether it is legitimate. #LI‐Hybrid

📌 Senior Implementation Specialist - Dutch Speaking (Cataluña)
🏢 AmTrav
📍 Cataluña