About Mercier Consultancy Group

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. As a leader in the integral staffing market, we take pride in facilitating professional growth through high-impact roles, including exclusive Danish-speaking jobs across the continent.

Danish Speaking Customer Service Agent
About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations. As a leader in the global staffing market, we take pride in facilitating professional growth through high-impact roles, including exclusive Danish-speaking jobs across the continent.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Customer Service Agent position in Bulgaria, based in the vibrant city of Sofia. This role within the customer support services industry offers a unique opportunity to build an international career while benefiting from a fully comprehensive relocation support package.

Key Responsibilities

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- Deliver exceptional support to customers via phone, email, and live chat within the fast-paced customer support services industry

- Represent our premium clients by maintaining high standards of communication in native-level Danish





- Resolve complex inquiries and technical issues efficiently to ensure maximum customer satisfaction

- Collaborate with international teams to maintain quality benchmarks and exceed performance targets

- Accurately document all customer interactions in the CRM system to track support trends

- Contribute to a positive, solution-oriented environment that defines our successful operations in Sofia

Requirements

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- Native or fluent Danish (spoken and written) is mandatory for this role

- Professional proficiency in English to collaborate with our diverse team

- Valid EU passport or residency status allowing you to work in Bulgaria

- Proven experience in the customer support services industry is considered a strong advantage

- Strong empathy, patience, xcskxlj and excellent problem-solving capabilities

- Availability for on-site work in Sofia, contributing to the most sought-after jobs in Bulgaria

Benefits

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- Competitive Monthly Salary package

- Fully Paid Training programs to ensure your success

- Comprehensive Private Health Insurance

- Fully Paid Relocation Package (flight, transfer, hotel accommodation) to ensure a smooth transition to Bulgaria

- Attractive Monthly Performance Bonus based on your dedication and results

- A modern, collaborative office environment in the heart of Sofia

- Career development and advancement opportunities within the customer support services sector

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📌 Danish Speaking Customer Service Agent - Work In Sofia, Bulgaria (España)
🏢 Mercier Consultancy MD
📍 España