What is Exoticca?Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.What is our proposal?As aB2B Group Travel Supportteam member, you’ll be the voice of our brand for travel agents reaching out with new group inquiries, policy questions, and pre-sales support.Be the Pre-Sales Frontline: Answer incoming calls from travel agents to assist with pre-sales inquiries, group policies, and commission structures.Qualify Hot Leads: Identify exciting group opportunities, gather key details,



and seamlessly hand off qualified leads to our Travel Specialists.Review & Track Group Cases: Manage group requests and review case updates to keep travel agents informed and ensure every trip moves forward smoothly.Keep the Momentum Going: Handle account check-ins, policy updates, and proactive follow-ups so no opportunity falls through the cracks.Collaborate for Success: Team up with our Specialist and Post-Booking teams to boost group sales, streamline operations, and deliver world-class service to our agency partners.Passionate About Travel: You love the travel industry and get excited about helping create group journeys worldwide.A Great Communicator: You enjoy talking to people on the phone, have great active listening skills, and can explain details clearly and enthusiastically.A Team Player: You thrive in a collaborative environment and love supporting your teammates to achieve big goals together.Organized & Detail-Oriented: You can easil

📌 b Group Travel Support (Madrid)
🏢 Exoticca
📍 Madrid