Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITIONJob Openings Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITIONAbout the job Travel Experience Specialist (Luxury & Leisure) – REMOTE POSITIONAbout the RolePrestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.This position is idóneo for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.Key Responsibilities- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests- Provide accurate and timely information regarding destinations, travel requirements,
and agency policies- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction- Proactively follow up with clients before and after travel to ensure a positive experience- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking- Maintain clear documentation and update booking systems as requiredQualifications & Skills- Excellent verbal and written communication skills- Strong customer service background (travel, hospitality, or service-related experience preferred)- Highly organized with strong attention to detail- Comfortable using technology and learning new booking platforms and systems- Reliable, proactive, and able to manage multiple client requests efficiently- Genuine interest in travel and helping clients plan memorable experiencesWhat We Offer- 100% remote work environment- Opportunities for professional grow within the agency- Access to travel perks an