AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) professionally fluent in Portuguese to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level Services, Networking, Serverless, and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.
As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical consulting operational and leadership skills. You'll work with talented cloud technologists while expanding your knowledge of AWS products.



You'll also have the chance to receive mentorship and active support to achieve AWS certifications.
This role is within our Strategic Industries group and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.
The TAM is the centerpiece of value to our Enterprise Support customers working alongside the broader dedicated account team. Additional resources Culture We're passionate about supporting the needs of our people and their family members. Benefits include Healthcare Employee Assistance Programs and Integral Mobility opportunities.
Key job responsibilities Develop trusting relationships with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics, and assist with pre-launch planning * Utilize technical skills to solve difficult support issues and technical challenges * Understand operational parameters and troublesh

📌 Tax & Accounting Support Specialist — Spain (Madrid)
🏢 Hub
📍 Madrid