Описание Datavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies. Its Provider Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications. Задачи Define and maintain the overall experience architecture of Provider Console Identify and resolve inconsistencies across product surfaces, including navigation patterns, terminology, and interaction models Design provider journeys spanning multiple products Build and maintain a shared component library and pattern documentation in coordination with the broader design system Lead the design effort to reduce provider reliance on support Map current provider calls and emails and design friction out of those experiences Design transparent, real-time request status experiences Create onboarding and setup flows for provider credentials, users,



and preferences Design proactive notification and alert systems Evaluate and design progressive disclosure based on provider role and context Conduct provider research with external organizations and internal proxy teams Analyze support ticket data, call drivers, and AM escalations to identify self-service opportunities Run usability testing on new workflows, especially onboarding and first-time experiences Bring provider needs into roadmap and prioritization conversations Partner with the Provider Console PM, engineering team, and adjacent product teams Work with Solutions Consulting and Account Management teams on provider feedback Communicate design decisions, explorations, and rationale clearly Produce clear specifications, test meaningful prototypes, and ensure delivery matches design intent Map the Provider Console experience end-to-end within the first 90 days Identify the top 3–5 consistency and self-service gaps Develop a hypothesis about which provider support contacts are des

📌 Full Stack Product Designer (Gracia)
🏢 Datavant
📍 Gracia