Customer Service Administrative Support Europe&Africa (Madrid)

Customer Service Administrative Support Europe&Africa (Madrid)

12 oct
|
EUROFRAGANCE
|
Madrid

12 oct

EUROFRAGANCE

Madrid

Ever dreamed of working where fragrances tell stories?At Eurofragance, we don’t just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we’re growing fast and want you to grow with us.Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India… and moreHere, your work truly matters — and so do you.What's your mission?Provide support to the internal Customer experience team.Here’s what you’ll be rocking every dayCommercial Back-office support roleSoftwares: SAP/Procis/windowsTasks:Creating customer Proforma Invoice and OrderLaunching technical documentationCoordinate urgent orders with logistics and planning departmentsFollow-up customer projects,



request customer samples and quotationsFragance codes release requestQuotation new fragrances with our pricing calculatorLease with the Regulatory department to request documents per customer requirements.Register and follow up of customer non-conformitiesOlfactive pyramids generationMarketing materials and promo-kits preparation.Customer Service or support role is preferred.Ability to learn and adapt quicklyWhat you need to shine in this role+1 year as administrative/customer service areaPreferably coming from the industrial and production sectorSpanish: desirableWhat do we offer you at Eurofragance?Much more than just a job Take a look at everything we’ve prepared for you:Stability and growth in a solid company in full expansion.International environment with a multicultural team and language practice.Adaptable start time and remote work 2 days/week (after 3 months and as long as the role is eligible for remote work).Flexible compensation with Cobee (meals, transport, childcare, etc.).Health & wellness services: medical, physiotherapy, psychological support.Sports facilities: paddle court, gym, yoga classes.Nomad Week: work 2 non-consecutive weeks from anywhere in the world.Medical & life insurance for your peace of mind.Special pr

📌 Customer Service Administrative Support Europe&Africa (Madrid)
🏢 EUROFRAGANCE
📍 Madrid

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