Office Location: Remote (Spain). Preferred location: Madrid or Barcelona.The RoleImmigration Consultants are responsible for providing immigration services to a range of clients across primarily, but not exclusively, European jurisdictions.Day-to-day coaching and weekly reviews will be provided by Senior Consultants with managers and senior managers overseeing long term performance and training.Key ResponsibilitiesUnder moderate supervision, the consultant’s main responsibility is to manage a range of immigration matters in assigned countries for a specific portfolio of clientsLiaise with third party vendors (TPV) and clients to ensure cases are on trackDraft emails to clients/stakeholders, with correspondence periodically reviewed by a Senior Consultant and/or ManagerUpdate stakeholders on milestonesKeep key clients up to date with developments in local immigration law/processesCoordinate additional services with other internal teams (consular, documents etc)
where applicableExercise judgement in identifying and escalating matters to line managers attentionAnswer existing and prospective client queries, hosting consultation calls when applicableDocument reviewAd-hoc project work to streamline/improve processesGeneral administrative support as required including: billing responsibilities, case record updates, document review and tracking, monitoring/confirming upcoming expiries and ad hoc admin tasksThe TeamThe team is a dynamic team with employees from various backgrounds and countries with at least 10 different languages being spoken.What we are looking for:Experience in Spanish immigration mattersA self-starter with excellent communication skillsAbility to manage your own time and caseloadPrevious experience of managing a high volume of work in a fast-paced environmentWhat To ExpectOnce you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will