Italian Speaking Customer Service Agent For Singapore AirlinesAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career opportunities, consistently setting the gold standard for those seeking international roles and professional growth.Job OverviewWe are currently sourcing candidates for a prestigious Italian Speaking Customer Service Agent For Singapore Airlines position in Greece. This is a unique opportunity to join the aviation industry, providing world-class support for one of the world's most awarded airlines, all while enjoying the vibrant lifestyle of Athens.Key ResponsibilitiesDeliver exceptional customer service support to Singapore Airlines passengers in the Italian languageAssist travelers with flight bookings, modifications, cancellations,



and complex itinerary managementMaintain a deep understanding of aviation industry regulations and airline-specific policies to ensure seamless serviceEffectively resolve passenger inquiries regarding baggage, loyalty programs, and special travel requirementsAct as a brand ambassador for Singapore Airlines, ensuring every interaction reflects their reputation for excellenceCollaborate with internal departments to manage flight-related documentation and passenger databasesParticipate in regular training sessions to stay updated on aviation security and service standardsRequirementsNative or fluent Italian (spoken and written) for high-quality customer engagementValid EU passport (mandatory) to facilitate your transition to our jobs in GreeceExcellent communication and problem-solving skills, preferably within the aviation or travel industryA strong desire to relocate to Athens, Greece, to embark on this exciting international career pathProfessionalism and a customer-centric mindset are essential for this high-stakes roleProficiency in English to ensure

📌 Italian Speaking Customer Agent For Singapore Airlines (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid