We are seeking a senior level IT Engineer 3 to join our growing technology operations teamThis role supports Quince's IT infrastructure, ensuring smooth day-to-day operations for all employeesManage employee onboarding and offboarding from an IT perspective - account setup, hardware configuration, and access provisioningOversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripheralsSet up, support, and maintain video conferencing systems (Zoom, Google Meet, etc.) to ensure high-quality meeting experiencesHandle user access provisioning and de-provisioning across core business systems (Google Workspace, Okta, Slack, etc.)Provide day-to-day technical support to employees onsite and remotely, resolving hardware, software, and connectivity issuesMaintain and document IT processes, inventory records, and access control logs in line with company standardsCollaborate with the global IT and security teams to implement best practices and ensure data protection complianceSupport office technology operations,



including network troubleshooting, printer setup, and AV maintenanceAssist in IT equipment audits, ensuring all company devices are accounted for and properly managedContribute to continuous improvement projects such as process automation and IT system enhancementsThe idóneo candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiencesComfortable working independently and collaboratively across global teamsBachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)Detail-oriented with strong documentation habitsAbility to prioritize tasks and manage multiple support requests simultaneouslyPreferred) Experience in retail, e-commerce, or technology industriesPrior experience in a corporate or fast-paced startup environment supporting distributed teamsStrong customer service orientation with effecti

📌 It Engineer (Madrid)
🏢 Quince
📍 Madrid