RemoteMadrid, SpainFull timeR-At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You/'ll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.About the RoleIn this role, you will lead the design and implementation of MiniMed/'s collections and dunning processes across all OUS markets. During the build phase, you will map current-state processes, design the target dunning program, define and configure S/4HANA FSCM requirements, and develop practical collections playbooks to support consistent and effective execution across markets.Key Responsibilities - Build Phase (From now - September 2027):+ Map MDT/'s current collections processes end to end, including dunning, escalation, payment plans, and legal referral by market.+ Design the MiniMed dunning program, including levels, days, tone, templates, and market-specific rules.+ Define S/4HANA FSCM collections worklist configuration, including prioritization rules,



contact logging, and promise-to-pay tracking.+ Build collections scripts and email templates by market and language.+ Define escalation matrix and payment plan approval thresholds.+ Write, execute, and validate UAT test scripts for collections and dunning.+ Attend S/4HANA workshops.+ Support knowledge transfer from the MDT collections team.+ Support on building up the team, onboarding and Training.Key Responsibilities - Run Phase (September 2027 onwards):+ Review and prioritize the daily collections worklist.+ Approve payment plans within threshold.+ Coach and develop collectors.+ Produce daily and weekly collections performance reports.+ Handle first-level escalations from collectors.+ Own collections KPIs, including DSO, CEI, and overdue percentage.Required Qualifications:+ 5+ years of B2B & B2C collections experience.+ SAP collections module or FSCM worklist experience.+ Dunning management experie

📌 Ar Senior Analyst French – Madrid Center | Cash
🏢 Gi Group UK
📍 Madrid