12 oct
|
Gomining
|
Madrid
At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L;, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own the Cards business at GoMining.
You will be responsible for the card product end-to-end — from issuing and processing infrastructure to activation, spending, subscription, cashback, KYC, provider relationships, and unit economics.
This is a business ownership role, not just a product role. You will own the strategy, P&L;, product roadmap, delivery, key metrics, provider relationships, and engineering team behind the Cards direction.
Your goal is to build a card product customers actively use while creating sustainable economics for the company.
Responsibilities Business Ownership Own the Cards business end-to-end, including strategy, P&L;, budget, roadmap, and execution
Define and manage the economics of the card program
Own TPV, active cards, customer spending, retention, and monetisation
Build financial models covering revenue, card issuance costs, processing costs, customer margin, and LTV
Identify opportunities to improve profitability and customer engagement
Present strategy, performance, and key decisions directly to C-level stakeholders
Card Product Own the full card customer journey from onboarding and issuance to activation and everyday spending
Develop virtual and physical card products
Own subscription, cashback, and other card-related mechanics
Improve activation rates and increase customer spending
Develop simplified onboarding and KYC flows together with Compliance
Own card-related customer experience and continuously identify friction points
Issuing & Processing Own relationships with issuing, processing, BaaS, and other card infrastructure providers
Manage integrations and operational dependencies
Negotiate commercial terms with providers
Reduce vendor lock-in and build resilience against changes in provider terms or availability
Ensure the card business can continue operating reliably as it scales
Manage critical incidents involving providers together with engineering
Economics & Growth Understand and optimize the unit economics of every active card
Track customer profitability, card issuance and servicing costs, transaction economics, retention, and LTV
Identify opportunities to increase transaction volume and customer engagement
Design product mechanics that encourage customers to keep spending through GoMining Cards
Work with Growth and Marketing on acquisition, activation, and retention initiatives
Team & Delivery Lead the engineering team responsible for the Cards direction
Work directly with the Tech Lead on architecture and delivery
Own roadmap, priorities, backlog, releases, and key incidents
Hire and develop team members when needed
Build a high-speed, data-driven execution culture
Use AI and automation across product development, analytics, specifications, QA, and operational processes
Requirements Strong end-to-end experience with card products
Experience with issuing, processing, BaaS, or card infrastructure
Experience launching or scaling a card program
Strong understanding of card unit economics
Ability to model customer margin, transaction economics, issuance costs, and LTV
Experience negotiating directly with card providers
Experience managing dependency on external providers and ideally reducing vendor lock-in
Strong product and commercial mindset
Experience owning revenue or P&L; is highly preferred
Strong analytical and data-driven approach
Technical literacy and ability to work directly with engineering teams
Experience managing product or engineering teams
Experience in fintech, neobanking, payments, crypto cards, wallets, or exchanges is highly relevant
Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with versátil hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus)
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📌 General Manager - Cards (Madrid)
🏢 Gomining
📍 Madrid