Shaping the Future of Automotive EngineeringApplus+ IDIADA is a general leader in automotive engineering, offering a dynamic and rewarding career opportunity for professionals passionate about shaping the future of mobility. As a TOP Employer certified company with over 3500 professionals from more than 24 countries, we provide a diverse and inclusive work environment that fosters innovation and growth with colleagues from over 55 nationalities contributing to a safer, more efficient, and sustainable vehicles.Enjoy a highly flexible hybrid work model in a company that takes care of the employees’ wellbeing, offering work-life balance benefits such as subsidized canteen, free language courses,



transport and coaching services.Join a company that has a deep commitment to sustainability and push yourself to reach your full potential in a dynamic and challenging setting that values innovation and expertise.Come & join us on the road to success.#LI-HybridThe IT Service Desk Technician is responsible for providing first-line and second-line technical support to employees across the organization. This role focuses on incident resolution, service request fulfillment, end-user support, device management, and ensuring a high-quality customer experience. The technician will troubleshoot hardware, software, network, and mobility-related issues while maintaining accurate documentation and adhering to IT service management processes.Key Responsibilities- Provide timely and professional technical support to end users via ticketing systems, phone, email, remote assistance, and face-to-face interactions.- Diagnose, troubleshoot, and resolve hardware, software, operating system, and application issues.- Manage incidents and service requests in accordance with established IT Service Management (ITSM) processes and service level agreements (SLAs).- Install, configure, maintain, and support desktops, laptops, mobile devices, printers, and peripheral equipment.- Support Microsoft Windows e

📌 Service Desk Technician (Oliva)
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📍 Oliva