About RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.About RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.About The RoleOur Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers and working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.We're looking for a Support Specialist to take ownership of customer issues, think deeper to find solutions,



and contribute to the way we support our customers every day.To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.Up to shape what's next in finance? Let's get in touch.What You'll Be DoingProviding customers with a seamless experience to ensure confidence in using our featuresDelivering customer support through in-app live chat, phone, and emailRepresenting Revolut by ensuring professional and consistent communication with customersCollaborating with international teams to resolve customer issuesWhat You'll NeedFluency in English (C1+ level)Fluency in Spanish (native/C2 level)A bachelor's degree (must be able to provide at least a provisional certificate)Excellent communication skillsThe ability to explain complex issues in an easy and understandable mannerGreat writing, analytical, and IT skillsTo be independent with a problem-solving approachExcellent

📌 Phone Support Specialist (Madrid)
🏢 Revolut
📍 Madrid