Role OverviewJoin our dynamic team at TP Spain in vibrant Barcelona and work on our exciting project Are you passionate about driving client success and retention through strong relationship building? As an Account Executive for Customer Success in the fast-moving property and hospitality sector, you'll provide ongoing support, optimize account performance, and actively work on account growth by implementing product and process improvements.Key ResponsibilitiesEnhance Account Optimization and RetentionProvide ongoing support and relationship management for newly onboarded and existing hosts, building trust and fostering strong and long-term partnershipsProactively address host questions, concerns, and needs to improve satisfaction and sustainability.Collaborate with hosts to maximize listing quality by providing tailored account optimizationUtilize Salesforce and other CRM/Customer success tools to track progress, manage accounts, and optimize client workflowsConsistently meeting or exceeding individual outreach goals and engagement KPIsManage a pipeline of high-value accounts,



ensuring consistent progress towards growth goalsPipeline ManagementUtilize Salesforce and other CRM/Customer success tools to track progress, manage accounts, and optimize client workflowsConsistently meeting or exceeding individual outreach goals and engagement KPIsManage a pipeline of high-value accounts, ensuring consistent progress towards growth goalsCollaboration and Continuous ImprovementActively champion the Voice of the Customer (VoC) to identify opportunities for account growth and product/process improvements.Collaborate closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals by refining best practices and delivering outstanding resultsStay current on industry trends and leverage new tools to maximize client successEngage actively in ongoing training, personal development, and knowledge sharingRequirements1-2 years of prove

📌 German Speaking Account Manager (Madrid)
🏢 TP
📍 Madrid