At Woolsocks we're looking for a Operations Analyst to join our team.About WoolsocksWoolsocks is a cashback and rewards app that helps people save money on everyday shopping. We work with thousands of brands and are active in several European markets. As we grow, keeping our platform healthy, reliable and efficient is more important than ever.About the roleWe're looking for an Operations Analyst to join our operations team. You will be the person who keeps a close eye on how our platform is performing, whether that's an unusual spike in a metric, a change in user behaviour or a feature that isn't working as it should. You'll work with large amounts of data, track our key KPIs and turn your findings into clear actions for the rest of the company.What you'll doMonitor the performance of our platforms and track our key KPIs every dayAnalyse user behaviour to understand how people use the app and where things can be improvedInvestigate unusual activity and outliers in the data and find out what's behind themBuild and maintain dashboards in Superset,



our data visualisation toolIdentify and report on new trends in platform usage and performanceSpot inefficiencies and suggest improvements to processes, user flows and app featuresShare clear recommendations with other teams to help them make better decisionsWhat we’re looking forStrong analytical skills and an eye for detailExperience working with large datasetsExperience with dashboard tools (Superset, Looker, Tableau or similar)You can explain complex findings in a simple, clear wayYou're curious and proactive, and you like finding the "why" behind the numbersFluent EnglishWhat we offerCompetitive salary packageMeal vouchers (Ticket Restaurant)23 paid vacation daysOffice located in the heart of BarcelonaTeam activities: monthly drinks and company eventsCoffee, drinks and fruit available at the officeA friendly, international work environment in a fast-growing companyOpportunities for personal development and growth

📌 Operations Analyst (Madrid)
🏢 Woolsocks
📍 Madrid