We'relooking foraGuest Services Manager to join our team at The Hoxton, Poblenou
Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud.
The Hoxton Poblenou in the city of Barcelona is our 11thHoxton. The hotel boasts 240 bedrooms ofdifferent sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
More about us...
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch,we'veever just been about offering a bed for the night. We want to be more than that: proving styledoesn'tneed to be sacrificed forgood valueand providing a place where guests canhang outalongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Reporting totheFront Office Manager,you willbe responsibleforleading day to day hotel operationsand make sure our guest experience never flags.Being our Guest Services Manager is a great step ifyou’rekeen to develop and grow with us – whetheryou’recurrently in hospitality or not.
Job Description
Whatyou'lldo…
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- Support the running of ourday-to-dayFront Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.
- Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
- Contribute to our success as a business, by making sure the right rates are being used, managingoverbooking levels and working with the team to make sure we have a full and happy
📌 Guest Services Manager (Barcelona)
🏢 Smartrecruiters
📍 Barcelona
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