Finnish Speaking Video Streaming Customer Experts

Who We Are: Mercier Consultancy Group

At Mercier Consultancy Group, we believe that career growth thrives when talented people connect with the world's most innovative brands. As a globally recognized agency specializing in BPO staffing and international career development, we are dedicated to curating professional paths that balance ambition with exceptional lifestyle experiences.

Position Summary

This is a fantastic opportunity for Spain-based Finnish speakers to launch a rewarding chapter abroad in Greece. We are currently scouting for proactive individuals to join our team as Finnish Speaking Video Streaming Customer Experts. You will serve as a key point of contact for subscribers of a world-leading streaming service, ensuring their entertainment experience is smooth, personalized, and engaging.

Primary Duties and Responsibilities

- Partner with cross-departmental colleagues to maintain excellence in service delivery within the digital media space.
- Ensure that all user data and account activities remain secure, strictly adhering to privacy protocols.
- Provide high-quality support to customers in Finland regarding their subscription needs.
- Stay ahead of the curve by mastering new platform features and technical updates to act as a knowledgeable advocate.
- Resolve technical roadblocks, connectivity concerns, and account-level queries to keep users engaged.
- Document user feedback to provide actionable insights that help enhance the integral streaming platform.
- Offer empathetic, efficient assistance with billing matters and technical troubleshooting to ensure total user satisfaction.

Key Candidate Criteria

- Possession of a valid EU passport is a strict requirement.
- Native or highly proficient command of the Finnish language (both verbal and written).
- Previous background in a customer-oriented role is a distinct advantage.
- Clear,



professional communication style paired with a naturally helpful demeanor.
- Genuine interest in staying current with the latest trends in digital entertainment and streaming.
- Motivated to embrace a new challenge, relocate, and grow your career within this high-demand sector in Greece.

Benefits Package

- Attractive monthly salary.
- Performance-based monthly bonuses.
- Two additional salaries provided annually (13th and 14th month).
- Full, paid training provided upon commencement.
- Comprehensive health insurance coverage.
- All-inclusive relocation support: covering flights, airport transfers, and hotel accommodation.
- Dedicated relocation concierge services to assist with your move, documentation, and local integration.
- And additional perks to enhance your overall experience.

Living and Working in Greece

Choosing to move to Greece is more than just a career move; it is an immersion into a lifestyle celebrated for its warmth, history, and stunning coastal landscapes. From the energy of urban life to the tranquility of iconic seaside retreats, Greece offers international professionals a vibrant backdrop to balance their career success with a rich social life. Living in Greece guarantees a unique blend of heritage and contemporary convenience, providing a living experience that is as rewarding as the work itself.

Our relocation support team is committed to ensuring your journey to Greece is entirely smooth. You will join an international community of professionals who have already made the move, enjoying the Mediterranean climate and the welcoming nature of the local culture. Start your next chapter with Mercier Consultancy Group and discover why so many choose Greece as their base.

How to Get Started

If you are eager to elevate your professional trajectory within the streaming industry, we invite you to Apply Now. Submit your credentials for this Finnish Speaking Video Streaming Customer Experts role in Greece, and our team will get in touch to discuss the next steps in joining the Mercier Consultancy Group family.

📌 Finnish Speaking Video Streaming Customer Experts – Work Remote In Greece (España)
🏢 Mercier Consultancy
📍 España