Customer Service Representative for Streaming Platform

Our Agency Commitment

Mercier Consultancy Group serves as a bridge for talented individuals seeking to elevate their careers within the most influential organizations in Europe. We pride ourselves on cultivating a supportive environment that values the personal journey of every hire, ensuring your professional shift is both smooth and highly rewarding.

Role Overview

We are currently looking for Dutch speakers to join our team in a premier streaming service role based in Greece. This represents a unique opportunity for Spain-based Dutch speakers to embrace a new chapter, blending your enthusiasm for entertainment technology with a refreshing Mediterranean lifestyle through our specialized recruitment program.

Core Duties

- Log user insights and feedback to contribute to the ongoing refinement of the platform experience.
- Coordinate with global colleagues to troubleshoot advanced billing or technical complications.
- Assist subscribers through various channels, including voice, digital chat, and email correspondence.
- Uphold the premium reputation of the streaming brand during every interaction with our audience.
- Guide users through account setup, subscription inquiries, and technical playback troubleshooting.
- Keep up-to-date with the latest content releases and feature developments to serve as an expert voice for the service.
- Engage with subscribers by offering tailored recommendations and highlighting platform features.

Candidate Prerequisites

- Native or high-level proficiency in written and spoken Dutch.
- A valid EU passport is a strict requirement for this role.
- Comfortable operating in an English-speaking professional environment.
- A tangible excitement for the digital streaming and entertainment sector.
- Previous experience in a customer service environment,



particularly in media or tech.
- Readiness to relocate to Greece to begin your career journey in this dynamic position.

Benefits and Compensation

- Comprehensive healthcare coverage.
- Access to a global network of peers and specialized Dutch-speaking career support.
- Attractive monthly base pay plus the security of 13th and 14th-month bonus salaries.
- Fully supported relocation package covering your initial flights, hotel stay, and transfers to Greece.
- Performance-based financial incentives to reward your excellence.
- Professional training provided to ensure you are fully prepared for the streaming industry.
- Direct assistance from our dedicated concierge team to manage your move, legal documentation, and local housing.

Life in Greece

Relocating to Greece offers a spectacular quality of life, defined by its sunny climate, deep-rooted history, and inviting atmosphere. Those who choose to work here benefit from a unique blend of professional advancement and the relaxation of a coastal lifestyle, making it a premier choice for people looking to expand their horizons.

Moving to Greece is a seamless experience, supported by our agency from the very start. From the rich culinary traditions to the stunning islands, you will find that the local culture creates an idóneo home for your future. We are delighted to guide you through your move to Greece, ensuring that this transition serves as the foundation for an unforgettable professional career.

Application Instructions

Are you prepared to push your career forward with an industry titan while soaking in the beauty of the Mediterranean? Submit your application today to join our team for this opportunity in Greece. We look forward to reviewing your credentials and assisting you in launching this exciting phase of your career with Mercier Consultancy Group.

📌 Klantenservicemedewerker voor streamingsdienst – Work In Greece (España)
🏢 Mercier Consultancy
📍 España