Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, general financial system. Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken. Design complete social journeys. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
Use psychology to improve participation. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Design for first use and repeated use. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.




Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Work with data science to evaluate experiments and effects on both contributors and their audiences.
Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
Has designed and shipped consumer social experiences. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
Understands the context of social finance. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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📌 Senior Product Manager - Social Experience (España)
🏢 Kraken
📍 España