Senior Manager, Service Supply Chain Portfolio Management Office
**Description -**
**Job Summary**
The Senior Manager, Services Supply Chain Program Portfolio Management Office (PMO) leads the governance, prioritization, orchestration, and execution oversight of a global portfolio of strategic and operational initiatives across the Services Supply Chain organization. This leader serves as the central point of integration between business functions, transformation teams, digital technology organizations, finance, and executive leadership to ensure investments are aligned with strategy, resources are optimized, risks are managed, and measurable business value is realized.
The role drives portfolio transparency and decision-making through robust governance frameworks, resource and capacity management, portfolio analytics, executive communications, and disciplined program execution. The Senior Manager leads a team of Program Managers and PMO professionals while partnering with senior stakeholders to accelerate transformation, operational excellence, and business growth.
**Key Responsibilities**
**Portfolio Strategy & Governance**
+ Own the Services Supply Chain portfolio governance framework.
+ Lead portfolio intake, prioritization, funding alignment, sequencing, and investment decisions.
+ Ensure initiatives align with business strategy, transformation roadmaps, operational objectives, and financial targets.
+ Facilitate executive portfolio reviews and governance boards.
+ Establish portfolio health metrics, KPI frameworks, and value realization processes.
+ Drive portfolio trade-off decisions balancing business value, risk, timing, and resource constraints.
**Program & Transformation Leadership**
+ Oversee a portfolio of cross-functional programs spanning:
+ Services Operations
+ Supply Chain Transformation
+ Digital Enablement
+ Cost Optimization
+ Customer Experience
+ Sustainability
+ Network Optimization
+ Service Delivery Excellence
+ Drive end-to-end program execution across multiple workstreams.
+ Manage interdependencies, milestones, risks, and critical path activities.
+ Ensure consistent application of PMO methodologies, phase-gate reviews, and change management practices.
**Resource & Capacity Management**
+ Establish enterprise-level resource planning and demand management processes.
+ Lead capability and capacity planning across business and project teams.
+ Facilitate resource allocation discussions with functional leaders.
+ Optimize portfolio throughput while maintaining sustainable execution capacity.
+ Anticipate resource conflicts and proactively recommend resolution strategies.
**Executive Stakeholder Management**
+ Serve as trusted advisor to executive leadership.
+ Develop executive-level portfolio reporting and decision-ready materials.
+ Communicate portfolio status, business outcomes, risks, opportunities, and investment recommendations.
+ Lead strategic alignment sessions with business and transformation leaders.
+ Influence decisions across complex matrixed organizations.
**Financial Management & Value Delivery**
+ Partner with Finance to manage portfolio budgets and investment planning.
+ Develop business cases and ROI assessments.
+ Monitor benefits realization and value capture.
+ Track portfolio performance against strategic and financial objectives.
+ Ensure accountability for business outcomes.
**Risk, Compliance & Change Management**
+ Establish portfolio-level risk management processes.
+ Facilitate mitigation plans for strategic and operational risks.
+ Ensure compliance with corporate governance requirements.
+ Lead organizational change management activities supporting transformation initiatives.
+ Promote adoption of new capabilities, systems, and operating models.
**Data, Analytics & Digital PMO**
+ Drive PMO digital transformation and modern portfolio management practices.
+ Leverage portfolio management platforms and analytics tools.




+ Implement dashboards and automated reporting capabilities.
+ Enable data-driven decision making through actionable portfolio insights.
+ Champion continuous improvement and PMO innovation.
**People Leadership**
+ Lead, mentor, and develop a team of Program Managers, Project Managers, and PMO professionals.
+ Establish talent development and succession planning strategies.
+ Foster a culture of accountability, collaboration, innovation, and customer focus.
+ Build organizational PMO capabilities and project management maturity.
**Required Qualifications**
**Education**
+ Bachelor's degree in:
+ Supply Chain Management
+ Engineering
+ Business Administration
+ Operations Management
+ Industrial Engineering
+ Program Management
+ Related discipline
**Experience**
+ 10+ years of experience in:
+ Program Management
+ Portfolio Management
+ PMO Leadership
+ Supply Chain Transformation
+ Operational Excellence
+ 5+ years leading managers and senior-level professionals.
+ Proven experience managing complex global portfolios with multimillion-dollar business impact.
+ Demonstrated success leading strategic transformation initiatives.
**Preferred Qualifications**
+ Master’s degree (MBA, Supply Chain, Operations, Engineering, or related discipline).
+ PMP (Project Management Professional) certification.
+ PgMP, PMI-PMOCP, Lean Six Sigma Black Belt, or Agile certifications.
+ Experience within:
+ Services Supply Chain
+ Technology Services
+ Manufacturing
+ Logistics
+ Global Operations
+ Experience with ServiceNow Strategic Portfolio Management (SPM), Microsoft Project, Power BI, Jira, or equivalent portfolio management tools.
**Pay & Benefits**
The pay range for this role is $130,700 to $205,200 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Adaptable spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 11 paid holidays
+ Additional flexible paid vacation and sick leave
+ US benefits overview compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
**Job -**
Supply Chain & Operations
**Schedule -**
Full time
**Shift -**
No shift premium (United States of America)
**Travel -**
**Relocation -**
**Equal Opportunity Employer (EEO)** **-**
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.




For more information, review HP's EEO Policy ( or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal ( "

Join Our Team at Eaton: Empowering Tomorrow, Today!
Are you ready to be a part of a global leader that's driving innovation, sustainability, and a brighter future for our world? With a legacy of over a century, we are reshaping the way Our dedication to innovation, diversity, and sustainability drives us forward, setting the bar higher for the industry and beyond. We supply innovative power management solutions to over 175 countries and we're not stopping there. Discover how you can be a part of a company that's defining what's possible in power management, creating solutions that help our customers and communities grow and thrive. Join us at Eaton, where you can make an impact, build a legacy, and be a catalyst for change
As the Service Enablement Program Manager you will be responsible for planning, coordinating, and delivering cross-functional programs that improve service delivery capability, adoption and consistency across EMEA.
Operating within a complex environment (20+ countries and 5 service lines), the role ensures that execution teams are fully enabled to deliver services effectively and at scale.
This position acts as a key integrator across Operational Excellence pillars (Quality, Performance Management, Enablement and Technology & Digitalization) and as a bridge between strategy and execution, ensuring that initiatives contribute to overall business objectives and driving measurable business outcomes.
.
**What you'll do:**
Program Strategy & Planning
- Define and structure program objectives, scope, and success criteria aligned to EMEA Services goals
- Develop program roadmaps, timelines, and milestones across multiple workstreams
- Translate services operations gaps into structured initiatives
- Ensure alignment between strategic priorities and execution
Program Governance & Delivery
- Lead execution of cross-functional programs in alignment with OpEx pillars
- Establish governance frameworks, processes, and reporting structures
- Monitor progress, manage risks, dependencies, and escalations
- Ensure delivery on time, on budget, within scope and aligned across functions
Cross-Functional Coordination
- Coordinate across functions (operations, finance, IT, commercial, etc.) to ensure aligned execution
- Manage interdependencies and integration across pillars to maximize program effectiveness
- Facilitate decision-making and ensure clear communication across stakeholders
Business Value & Performance Management
- Track and measure program performance and business outcomes
- Ensure initiatives deliver tangible value (cost savings, revenue growth, efficiency gains)
- Establish and monitor KPIs and dashboards
- Drive continuous improvement and course correction as needed
Performance & Impact Measurement
- Define and track KPIs such as adoption rates, time-to-productivity and improvement in delivery Performance KPIs
- Provide clear executive-level reporting on impact
Stakeholder & Executive Management
- Engage and influence senior stakeholders and leadership teams
- Provide regular program updates, insights, and executive reporting
- Facilitate alignment on priorities, trade-offs, and decisions
- Act as the primary point of contact for program governance
Change Management & Adoption
- Drive organizational change associated with program initiatives
- Ensure successful adoption of new processes, tools, or business models
- Support communication, training, and stakeholder engagement activities
**Qualifications:**
+ Bachelor's / master's degree in business, Engineering or related field
+ 8-12+ years in program management, consulting or operations leadership
**Skills:**
+ Experience in multi-country environments (EMEA preferred) and service delivery organizations
+ Experience in budget management,

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