The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink%, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Sets and evaluates weekly, monthly and seasonal goals for staff
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash,



inventory, fixtures and property
implements visual merchandising
Ensures store appearance and atmosphere supports and reinforces the brand image
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Communicate inventory needs to support the business goals
Comfortable with being on camera for social media purposes (both stills and video)
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work versátil schedule including nights and weekends
Ability to retain and utilize data, e. Ability to create a quality working environment that will encourage others to develop and excel
We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal,stateor local protected class.
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📌 General Manager, Barcelona
🏢 Veronica Beard
📍 Barcelona