About the Role Nuestro cliente está buscando un experto Ingeniero de Lean Manufacturing para un rol remoto de alto impacto, con el equipo centralizado en Santa Cruz de Tenerife. Serás el arquitecto de la mejora continua, liderando la implementación de principios Lean en todas las operaciones de la compañía a nivel global. Trabajarás de forma independiente, colaborando estrechamente con gerentes de planta, equipos de producción y logística a través de plataformas digitales para identificar y eliminar desperdicios. Esta es una oportunidad ideal para un profesional apasionado por la eficiencia que desea transformar procesos industriales desde la comodidad de su hogar, aplicando metodologías probadas y fomentando una cultura de excelencia operativa.Key Responsibilities Diseñar e implementar estrategias de Lean Manufacturing (5S, Kaizen, Value Stream Mapping) en toda la organización.Identificar y eliminar desperdicios en procesos productivos, logísticos y administrativos.Liderar talleres de mejora continua y capacitar al personal en principios y herramientas Lean.Analizar flujos de valor para optimizar la eficiencia, reducir tiempos de ciclo y mejorar la calidad.Desarrollar e implementar sistemas de gestión visual y indicadores fundamental de rendimiento (KPIs).Colaborar con los equipos de ingeniería y producción para estandarizar procesos y promover la mejora continua.Requirements Título universitario en Ingeniería Industrial o campo relacionado.Experiencia sólida de al menos 5 años en la implementación y liderazgo de iniciativas Lean Manufacturing.Certificación Lean Six Sigma (Green Belt o Black Belt) es altamente deseable.Profundo conocimiento de las herramientas y metodologías Lean (Kanban, JIT, Poka-Yoke).Excelentes habilidades de facilitación, comunicación y gestión del cambio.Capacidad probada para analizar datos, identificar oportunidades de mejora y liderar equipos a distancia.Benefits Salario muy competitivo y paquete de bonificaciones por consecución de objetivos.Trabajo 100% remoto, ofreciendo máxima flexibilidad y conciliación.Oportunidades para liderar transformaciones significativas en una empresa global.Formación continua en las últimas tendencias de Lean y gestión de operaciones.Seguro médico privado y acceso a un plan de desarrollo profesional.Your day at NTT DATA The Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA)



conditions.Key responsibilities Maintains the support process and ensures that requests for support are handled according to the procedures.Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.Identifies and resolves problems following agreed procedures.Carries out agreed maintenance tasks.Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.Prioritizes and diagnoses incidents according to agreed procedures.Investigates causes of incidents and seeks resolution.Escalates unresolved incidents and follows up until incident is resolved.Provides service recovery, following resolution of incidents.Documents and closes resolved incidents according to agreed procedures.Maintains secure, accurate, complete, and current configuration on configuration items (CIs).Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.Maintains knowledge of specific specialisms, provides detailed advice regarding their application.Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.Identifies problems and errors prior to or when they occur.Logs all such incidents in a timely manner with the required level of detail with all the necessary.Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.Knowledge,



Skills and Attributes Ability to communicate and work across different cultures and social groups.Ability to plan activities and projects well in advance and takes into account possible changing circumstances.Ability to maintain a positive outlook at work.Ability to work well in a pressurized environment.Ability to work hard and put in longer hours when it is necessary.Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.Ability to adapt to changing circumstances.Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Juniper, Aruba, RiverBed etc.Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.Academic qualifications and certifications Bachelor's degree or equivalent in Information Technology or Computing or related field.Associate level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.Required experience Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.Entry level experience in technical support to clients.Entry level experience in diagnosis and troubleshooting.Entry level experience providing remote support in Networking technologies.Entry level experience in relevant technology.Workplace type Remote WorkingAbout NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.#J-18808-Ljbffr

📌 Manufacturing Engineer: Lean Production & Digital Innovation (Sevilla)
🏢 Prestwick Aerosystems
📍 Sevilla