Cx Enablement & Operations Lead (Madrid)

Cx Enablement & Operations Lead (Madrid)

11 oct
|
Timeleft
|
Madrid

11 oct

Timeleft

Madrid

Timeleft SAS is seeking an Enablement & Operations Manager to own the systems, processes and enablement that power Customer Support and Trust & Safety at scale. This hands-on leadership role requires identifying gaps, driving solutions, and coaching a QA Analyst; you will oversee Zendesk configuration, automation, and AI-assisted workflows, while partnering with Product, Tech and Data.Success in 6–12 months means stable governance, robust dashboards, and high-quality customer interactions#J-18808-Ljbffr

📌 Cx Enablement & Operations Lead (Madrid)
🏢 Timeleft
📍 Madrid

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