Customer Service Representative - Temporary
¿Te gustaría unirte a un equipo internacional que trabaja para mejorar el futuro del sector de la salud? ¿Quieres contribuir a mejorar la vida de millones de personas? Grifols es una compañía integral del sector de la salud que desde 1909 mejora la salud y el bienestar de las personas en todo el mundo. Somos líderes en medicamentos hemoderivados y medicina transfusional y desarrollamos, producimos y comercializamos medicamentos, soluciones y servicios innovadores en más de 110 países y regiones.
We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding.
Role Mission
Ensure the highest level of satisfaction for both internal and external customers through the end-to-end management of Customer Service operations, guaranteeing the effective execution of the order-to-delivery process, product availability, logistics coordination, and timely resolution of customer issues.



Actively contribute to operational excellence by driving service performance, achieving On-Time-In-Full (OTIF) targets, and continuously improving processes, while supporting business growth and ensuring compliance with the company's quality standards and regulatory requirements.
What your responsibilities will be
- You will ensure that the highest level of customer service is provided to both internal and external customers.
- You will perform a day to day management of defined customer accounts for tasks such as; customer accounts set up and customer data management, monitoring product availability, product batch allocation, sales order process in SAP, orders preparation and monitoring with EMEA warehouse, logistics organization for product delivery, shipments and transports follow up with warehousing and transportation providers to ensure validated packaging and products integrity, product and services billing, pr

📌 Consultor De Servicios Y Sistemas — Impacto Real (Cataluña)
🏢 Würth
📍 Cataluña