Job Title: Supervisor (English‑speaking) - Hybrid- High Tech Industry HS03Experience the power of a game-changing career Are you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Supervisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleLead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfactionProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-dateBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunitiesMonitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team membersAnalyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments in client services and within the market and ensure the team is informed on the latest trends and marketMaintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developedWork with client contact on reporting and forecastingEnsure team understanding to achieve operating plan targets,



sales targets and client performance targets (CPTs)Work with client contact on reporting and forecastingCoordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are metYour qualificationsWe embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:Are bilingual or proficient in EnglishHave 3+ years proven work experience in a sales roleHave a passion for customer experience and driving team resultsHave experience in operations and strategy buildingHave an excellent coaching historyHave a record of developing and retaining great employeesHave experience maximising revenue through best practicesHave experience working with Salesforce.Com or similar CRMHave experience finding solutions as a managerWhat’s in it for youFull time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00 - Salary 27.000 euros gross/year + up to 4.000 euros gross/year in bonus plus private medical insurance, ticket restaurant card 1.540 euros and Over achievement incentive 10k - 12 kEnjoy a fantastic Barcelona office location with hybrid work opportunitiesFull paid training about the company and the project you will be working onCareer development program and specialised coursesLocationESP Barcelona - C/ de la Selva de Mar, 129Language RequirementsEnglish (Required)Time TypeFull timeMissionHi, we're Concentrix.



We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.Equal Employment Opportunity StatementConcentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1745740#J-18808-Ljbffr

📌 Supervisor (English- Speaking) - Hybrid- High Tech Industry Hs03 (Madrid)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Madrid