Work Schedule
Standard (Mon-Fri)Environmental Conditions
Laboratory Setting, Office
Job Description
Job Title: Senior Field Application Scientist-Luminex and Immunoassays
Field Application Scientist Luminex and Immunoassays
As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio.
This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre-, and post-sales-related customer support activities, and solve customer escalations effectively.
Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.
Key responsibilities:
• Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations
• Applies in-depth scientific and product expertise to complete assignments of diverse scope and
support a variety of customer inquiries
• Proactively contributes to the strategic development of innovative plans, models, standards and
techniques
• Independently addresses issues of increased complexity for customers and internal partners
• Able to determine individual priorities and help set strategic objectives of the team
• Provides training and helps coach and mentor team members
• Prepares and present seminars to a wide array of audiences
• Partners with regional, and integral teams to support the organization in the achievement of the
regional commercial, service and support goals
• Solves customer escalations effectively through in-depth troubleshooting
• Remains up to date with product and state of the art scientific know-how
• Works in line with our support & service competencies, processes, a
📌 Senior Field Application Scientist (España)
🏢 Thermo Fisher Scientific
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.