Arabic Speakers – Your Next International Career Starts in Lisbon, Portugal!
Are you passionate about Digital Marketing, Customer Success, and Online Advertising ? Looking for an exciting opportunity to work with a general team while building your international career?
We're looking for Arabic & English-speaking Customer Service Specialists to join a fast-growing international project supporting one of the world's leading digital platforms.
Why Join This Opportunity?
- Competitive salary package
- Relocation support provided
- Paid training and structured onboarding
- Career growth within an international organization
- Work with digital advertising and social media solutions
- Dynamic, multicultural, and supportive work environment
- Gain valuable experience in the digital marketing industry
Key Information
- Location: Lisbon, Portugal
- Work Model: On-site
- Schedule: Rotating shifts, Monday–Sunday (24/7 operations)
- Salary: Competitive salary package
Your Responsibilities
- Deliver outstanding customer support in Arabic and English via multiple communication channels.
- Assist clients with advertising campaign-related inquiries and account support.
- Troubleshoot customer issues and provide timely, effective solutions.
- Support customers in optimizing their digital advertising experience.
- Collaborate with internal teams to ensure a high-quality customer experience.
- Maintain accurate records while meeting service quality standards.
Requirements
- Arabic: Native/C2 proficiency (Egyptian, Jordanian, or UAE dialects preferred).
- English: B2/C1 proficiency or higher.
- Experience in Paid Campaign Management is required.
- Degree in Marketing or a related field.
- Previous experience in Digital Marketing .
- Experience in a Contact Centre or supporting an Advertising Technology project is highly preferred.
- Good understanding of social media platforms and digital advertising .
- Excellent communication, problem-solving, and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.