11 oct
|
Davies
|
Barcelona
We are seeking an experienced Quality Control & Testing Lead to own and enhance our quality control framework while remaining hands‑on in the execution of testing activities. This role is adecuado for someone who can balance strategic thinking with day‑to‑day delivery, improving testing methodologies, reporting, governance, and quality standards while actively performing and overseeing QC reviews.
Application Deadline: 30 October 2026 Department: Graduates Location: Home Spain Compensation: €35,000 - €60,000 / year Key Responsibilities Quality Control Framework & Governance
Review, redesign, and continuously improve the existing QC framework.
Develop and maintain testing methodologies, review procedures, and control standards.
Establish QC governance, KPIs, reporting metrics, and escalation processes.
Ensure quality controls remain aligned with business objectives and regulatory requirements.
Drive a culture of accountability, consistency, and continuous improvement.
Testing & Execution
Perform hands‑on QC testing and file reviews across operational processes.
Execute risk‑based testing programmes and ad‑hoc reviews.
Create, maintain, and enhance QC test scripts and testing documentation.
Validate adherence to policies, procedures, and internal standards.
Identify control gaps, root causes, and remediation opportunities.
Reporting & Insights
Produce regular reporting on QC results, trends, root causes, and risk themes.
Present findings and recommendations to senior stakeholders.
Monitor corrective actions and verify implementation effectiveness.
Develop management information and dashboards to support decision‑making.
Continuous Improvement
Analyse testing outcomes to identify recurring issues and process inefficiencies.
Recommend and implement control enhancements.
Support process redesign initiatives to improve quality, efficiency, and customer outcomes.
Leverage automation and technology opportunities where appropriate.
Stakeholder Management
Partner with operational leaders and subject matter experts to improve quality outcomes.
Provide guidance on control design and best practices.
Support training and coaching activities to strengthen quality awareness across teams.
Essential Skills, Knowledge & Expertise
Experience in Quality Assurance, Quality Control, Testing, Audit, Risk, or Operational Excellence roles.
Proven experience designing or enhancing quality control frameworks.
Strong hands‑on testing and review experience.
Experience creating testing scripts, control documentation, and reporting packs.
Excellent analytical and problem‑solving skills.
Strong stakeholder management and communication skills.
Ability to operate independently and influence senior leadership.
Preferred
Experience within Financial Services, Operations, Compliance, Claims, KYC/AML, or regulated environments.
Experience with quality metrics, governance frameworks, and process improvement methodologies.
Knowledge of Lean Six Sigma or similar continuous improvement frameworks.
Experience with reporting tools such as Power BI, Tableau, or equivalent.
Internal Audit, Risk Management, or Compliance background.
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📌 Quality Control & Testing Lead (Barcelona)
🏢 Davies
📍 Barcelona