TransPerfect in Spain is seeking a Player Support Agent to assist players across channels, resolve account issues, report bugs, and answer questions about purchases with clear, accurate, and friendly responses. You will work with a general gaming support team, become familiar with the games supported, follow documented processes, use ticketing tools such as Zendesk or Intercom, and escalate complex issues to the appropriate teams while maintaining confidentiality.
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📌 Global Player Support Specialist (Madrid)
🏢 Transperfect
📍 Madrid
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