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Environmental Conditions Laboratory Setting, Office Job Description

Job Title:

Senior Field Application Scientist-Luminex and Immunoassays

Field Application Scientist Luminex and Immunoassays As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Antibodies, Immunoassays and Luminex Assay & Instrument Portfolio. This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre-, and post-sales-related customer support activities, and solve customer escalations effectively. Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business. The area of responsibility is the EMEA region.

Key responsibilities: •

Performs instrument and workflow demonstration, installations and training on relevant products at customer or company locations •

Applies in-depth scientific and product expertise to complete assignments of diverse scope and support a variety of customer inquiries •

Proactively contributes to the strategic development of innovative plans, models, standards and techniques •

Independently addresses issues of increased complexity for customers and internal partners •





Able to determine individual priorities and help set strategic objectives of the team •

Provides training and helps coach and mentor team members •

Prepares and present seminars to a wide array of audiences •

Partners with regional, and global teams to support the organization in the achievement of the regional commercial, service and support goals •

Solves customer escalations effectively through in-depth troubleshooting •

Remains up to date with product and state of the art scientific know-how •

Works in line with our support & service competencies, processes, and company values •

Facilitates distributor FAS capabilities through training, coaching, and knowledge transfer, fostering ownership and self-sufficiency.

Experience/Qualifications/Qualities: •

Ph.D. or Master in Cell Biology or Immunology and relevant experiences •

Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, immuno assays •

Experience of working with human tissue and whole blood •

Proven understanding of immuno assay and preferably Luminex workflows and working in a cGMP environment •

Experience in presenting technical materials in written and verbal form •

Demonstrated ability to troubleshoot technical problems •

Strong communication skills •

Fluent in English and at least one other European language (Italian, Spanish, German, or French) •

Demonstrated ability to read, analyze, and interpret common scientific and technical reports •

Able to travel throughout Europe, Middle East and Africa territory (up to 80% travel) •

Living close (max. 1h driving) from a big international airport

📌 Senior Field Application Scientist -Luminex and Immunoassays (Madrid)
🏢 Thermo Fisher Scientific
📍 Madrid